Conditions of use of this website
The information of this site is owned by Purple Finance and subsists under the Copyright Act 1968 and, through international treaties, the laws of many other countries. All Rights Reserved. Whilst visitors and users may print this document for reference purposes, at no time are they allowed to reproduce, modify or transmit part of this web site (text or image) without our specific written consent.
Privacy Policy
Purple Finance* take their obligations for protecting personal information seriously. We are bound by, and will abide by, the National Privacy Principals in the Privacy Act 1988 ("Privacy Act").
What personal information do we collect and hold?
As a company offering a wide range of products and services we collect and hold a range of personal information from and about people (particularly people who wish to purchase our products or use our services). In the process of conducting our businesses, we are likely to collect a broad range of information about our customers, prospective customers, contractors, suppliers, brokers, introducers, agents, service providers and the people who run the businesses we deal with. This information can include such things as contact details, financial information and supporting documentation (including credit history details), identification information, transaction history information, banking details and personal references. In order to satisfy our legal obligations we may need to retain that information even after a transaction has come to an end (subject to our obligations under the National Privacy Principals).
Your email address may be added to our mailing list which may generate a Purple Finance newsletter from time to time. To discontinue receiving our newsletter/s the recipient need only notify our webmaster via email or as directed by the newsletter itself. Purple Finance reserves the right to make any changes to this statement and such changes will be available on this section of our web site.
How we collect personal information
Wherever it is possible and practical to do so, we collect personal information directly from the person concerned. For example, we will collect personal information when a person deals with us in person or over the telephone, sends us a letter, e-mail or fax, or gives or sends us a completed form (such as an application form). There may be occasions, however, where we need to collect personal information we require for a particular purpose from a third party. This might occur, for example, where it is important for us to obtain personal information from an independent third party.
Why do we collect and hold personal information?
We collect this information in order to undertake and complete the many transactions we have with our customers, suppliers, and other parties with whom we do business, to administer the many products we provide and to maintain the business relationships we have that enable us to carry on our business. Personal information collected may also be used for keeping our customers informed of the many products and services we have, which may include using it for direct marketing.
The primary purpose of collecting this technical information is the collation of statistics on use of our website and to ensure the website operates well and is user friendly for site visitors and users. As we strive to maintain the highest security we also use such technical information for security reasons. The information is also used in fault finding, determining hacking attempts and it may be accessed for law enforcement reasons.
To what other organisations do we disclose personal information?
The National Privacy Principals allow Purple Finance to share personal information provided to any one of them where they are related bodies corporate. Separately, in providing and managing our products and services, we contract with other businesses and may disclose personal information to them in the process. These organisations provide services to Purple Finance and may need access to the personal information we hold in order to enable them to perform those services.
We require these companies to adhere to our strict confidentiality requirements for handling personal information and also seek to ensure that they adhere to the National Privacy Principals. For more information about our disclosures of personal information, you will need to refer to the Privacy Notice that we provide to applicants for our products.
How do you access the personal information we hold about you and make complaints?
If you wish to obtain details of your personal information that we hold, please contact Purple Finance on the contact details you have been provided with in connection with this Privacy Policy. Privacy complaints will be handled through our normal complaint handling processes within Purple Finance. Should you wish to complain about a privacy matter please contact Purple Finance on the contact details you have been provided with in connection with the product or service you have obtained from us. We will attend to your complaint or request as quickly as possible.
Your personal information and e-mails
If you send us an e-mail Purple Finance will store and make use of your name, address and other information about you contained in your e-mail and in any attachments. When you submit feedback or questions via e-mail, it is very important that you do not disclose any details that could be used by others to gain access to your account. This includes private details such as your username, password or card number.
If you receive an e-mail from us, you should only re-transmit, distribute or commercialise the material or information in the e-mail if you are authorised to do so (under the Privacy Act or otherwise).
Your personal information on the web
We do not collect personal information about you when you visit our web sites unless you apply for credit online.
Our sites contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices of other web sites to which you provide your personal information.
Web site security
Whenever personal information is sent via our web site we use high security levels to protect it. These security levels are standard for internet banking and large scale e-commerce sites and involve the use of 128-bit encryption. You can check the security level of a web page by clicking on your internet browser's padlock or key icon. Encryption is the standard way of protecting your information as it is transmitted between you and us. This involves converting the information into an unreadable code using a "key" (and also de-coding it using this "key"). The longer the key, the more difficult it is for others to break the encrypted code.
Cookies
A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive, so you can be recognised when you return. You may set your browser to notify you when you receive a cookie. Cookies are used on our web sites to monitor the traffic to the site. They are used to count the number of visitors to each page and to track the path each visitor takes to navigate this web site but no personal information about you is collected during this process. If our web site requires you to register or login to gain access to the site, cookies are used to assist in this process. Cookies are used as part of the registration process. They are also used to store the username while the user is logged into the site and to track the number of times the user has tried to log in during a single visit.
Web site advertisements
We use a third-party technology to place our advertisements on other web sites. This technology will install a cookie on your computer when you view our ad. These cookies will not contain any information that personally identifies you (such as your name or e-mail address) but they will contain a randomly generated number that is unique to your browser and can be recognised by a "web beacon" (transparent GIF file) on our site if you click through to our site from one of our ads. This allows us to keep track of how many unique visitors we have to our site and from what ads they entered, so that we can measure the effectiveness of our ads and ad placements. The privacy policies of the web sites on which we advertise, and through which the cookies are installed should inform you about the cookie, and you may of course set your browser to reject cookies.
Disclaimer
To the extent permitted by law, by using this website you agree that you will not bring, join or participate in any action as to any claim, dispute or controversy you may have against Purple Finance or our agents, servicers, directors, officers and employees. You agree to the entry of injunctive relief to stop such a lawsuit or remove you as a participant in the suit. You agree to pay the costs we incur, including our court costs and attorneys' fees, in seeking such relief. This agreement not to bring, join or participate in class action suits is an independent agreement and shall survive the closing, funding, repayment and/or default of the loan for which you are applying.
Purple Finance intends to provide you with a service that may be helpful in your financial endeavours. Accordingly, we shall not be responsible for any eventualities arising from the use of the information in this web site. Purple Finance encourages visitors and users to seek their own independent professional advice before making any decisions regarding their financial future.
* Purple Finance ABN:
59 124 100 401, Phone:
1300 722 359, Address:
PO Box 3095, Tarragindi, QLD, 4121.
